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Why is digital inclusion important?

Helping people to develop the skills and confidence they need to use digital technology safely can improve their health, wellbeing, connectivity and access to essential services. 

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We help people get online

Whether you’re looking to get online yourself, improve your skills and confidence in using a smartphone, tablet or laptop, or would like to volunteer to help others get online, our SparkiT digital inclusion team can help. 


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Having witnessed first-hand the patience and empathy that your Digital Champions display when meeting people, I cannot recommend them highly enough.

- Karen Baker, Diabetes UK

Find help for yourself or someone else 

With the support of our Spark iT partners and digital champion volunteers, we operate Digital Cafés and other digital drop-in services in key locations across the county. 

Find a café
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Help your community to get online 

We have a network of wonderful Digital Champions who are interested in technology and enjoy helping their neighbours.

Our Digital Champions find that volunteering helps them to meet new people and connect with their local community, improving their wellbeing and allowing them to give something back.

Find out more
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I love coming along each Friday and I have one particular lady who comes to see me each week. I’ve helped her improve her confidence in using her phone and her tablet so she could connect more easily with her children and grandchildren.

- Jill, Digital Champion volunteer 

Skills support service 

Our Digital Cafés are run by fully trained staff and volunteers and are based in accessible buildings with good public transport links. They are free to attend and open to anyone who would like help getting online or help with using a mobile phone, laptop or tablet. Check our list below to find a service near you. 

The days, times and locations of our Digital Cafés are: 

  • The Waffle Hub at the Methodist Church, College Street, Burnham-on-Sea, every Wednesday from 10am – 12pm 
  • Downstairs in the Cheese & Grain in Frome, every Thursday from 10am – 12pm 
  • Shepton Mallet Library, every Thursday from 2pm – 4pm 
  • The Town Hall in Bridgwater, every Tuesday from 10am – 12pm
  • Minehead Eye in Minehead, every Thursday from 1pm – 3pm 
  • Digital Drop-in at the Watchet Library in Watchet, every Thursday from 10.30am – 12:30pm 
  • The Balsam Centre in Wincanton, every Wednesday from 10am – 12pm 
  • Eleos Café in Chard, every Friday from 10am – 12pm

Find a Digital Café or Drop-in near you.

Need help Sooner? Tech advice is just a call away with Vodafone’s Digital Skills Helpline, which is open to everyone, whether they are a Vodafone customer or not. Phone 0800 987 4110 for free from any UK mobile or landline.

What is digital inclusion?

Over 11 million people in the UK need help to get online. Together, we can reduce that number.  

Helping people to develop the skills and confidence they need to use digital technology safely can improve their health, wellbeing and connectivity.  And, as the internet becomes increasingly embedded in our day-to day lives, it is more important than ever to ensure people can access online government, health, and business services and use the internet for entertainment purposes too.  

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Award winning support

We are proud winners of the 2023 ISPA Digital Inclusion Award, which recognises the best-efforts to bridge the digital divide and help people stay or become connected.

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